Frequently asked questions - Vila Universitària UAB

Which are the opening hours?

Vila’s front desk: Monday to Friday, 24 hours.

On weekends and holidays you will find the 24-hour security staff.

Administration: Monday to Friday from 9 am to 6 pm.

Maintenance Service: Monday to Friday from 8 am to 10 pm.

During the night, and on holidays and weekends, there is an on-call service. So, if you have any incident you can call Security on 663 09 06 29, and we will notify a maintenance technician.

Fuera de estos horarios, y en festivos y fines de semana, hay servicio de guardia. Así que, si tienes alguna incidencia puedes avisar a Seguridad al 663 09 06 29, y avisaremos a un técnico de mantenimiento.

Is Vila Universitària far from UAB?

Vila Universitàra is located inside the Universitat Autònoma de Barcelona, perfectly connected by the intern and free bus service or by walk.

Check out the UAB mobility map

How can I arrive to Vila Universitària?

UAB and consequently Vila Universitàra are perfectly connected by road and public transport.

Find out the more convenient way for you.

Can I arrive at the Vila Universitària at weekend?

Undergraduate students

Our offices are closed Saturdays, Sundays and holidays. You can collect your keys 24 hours a day, Monday to Friday.

On an exceptional basis, the first weekend of September our offices will be open on a reduced timetable. Check the homepage for the exact days and times.

Doctoral and other third-cycle students

If you are Master’s, post-graduate or doctoral student or any other third-cycle student, you can arrive weekends as long as you have notified your contact person in advance. You will have to go by the offices first thing Monday morning to formalise your entry and sign the contract.

Erasmus and other exchange programs students

If you are an exchange program student you can arrive weekends as long as you have notified your contact person in advance. You will have to go by the offices first thing Monday morning to formalize your entry and sign the contract.

Other groups

If you are just staying a brief time (you are a family member or friend of a resident, you come for a short stay at a UAB department or for a conference which is being held on campus, or if you are staying with us for any other reason), you can get your keys at weekends. If you are staying for less than one week, you cannot register for your stay until the Monday after you arrive, so the payment will be processed before your arrival, always with prior notification.

Deposits

Undergraduate students

Practically all residents of Vila Universitària must pay two diposits:

One for an amount of 170 € and paid at the time of making the reservation.
Another for an amount equivalent to a monthly payment, to be paid at the time of signing the contract.
We do not accept cash.

Both are returned once you leave definitely Vila Universitària. Of course, as long as there is any unpaid and the apartment and its furniture are in good condition.

Doctoral and other third-cycle students

Practically all residents of Vila Universitària must pay two diposits:

One for an amount of 170 € and paid at the time of making the reservation.
Another for an amount equivalent to a monthly payment, to be paid at the time of signing the contract.
We do not accept cash.

In the case of needing an official accommodation certificate for visa formalities, this second deposit must be also paid at the time of booking and, since you will not yet have the confirmed place, it will be for an amount equivalent to the first accommodation option selected on your reservation.

Please note that it is not an immediate process, it may take up to 10 days, so please ask us for it with time enought to reach your appointment with the embassy or consulate.

Both are returned once you leave definitely Vila Universitària. Of course, as long as there is any unpaid and the apartment and its furniture are in good condition.

Erasmus

Practically all residents of Vila Universitària must pay two diposits:

One for an amount of 170 € and paid at the time of making the reservation.
Another for an amount equivalent to a monthly payment, to be paid at the time of signing the contract.
We do not accept cash.

Please note that it is not an immediate process, it may take up to 10 days, so please ask us for it with time enought to reach your appointment with the embassy or consulate.

Both are returned once you leave definitely Vila Universitària. Of course, as long as there is any unpaid and the apartment and its furniture are in good condition.

Other groups

How can I pay my rent?

In order to pay the rent of Vila Universitària you will need to provide a Spanish account number (unless you are from one of the countries in SEPA Zone) or pay it all at once upon your arrival. We do not accept cash.

Check out all the details regarding rental payments and SEPA countries following link

Can I receive visits?

If you live in a shared apartment you can have visits up to 2 or 3 nights and always previously talked with your room and flat mates.

If you are living alone, instead, in a studio or in a premium studio, you are already paying both places at the apartment, so you can receive visits more freely.

Check out all the details regarding visits at the following link

Will I lose my deposit if I cancel my reservation?

Once you have confirmed your reservation, if you cancel it for an academic reason we will reimburse your deposit, but if it is for personal reasons or reasons of convenience, we will not reimburse it.

Note that the cancellation must arrive before your arrival date. The same day or after that, the diposit will not be reimbursed.

How can I pay the deposit if I have no credit card?

You can make a transfer to our bank account.

In the transfer, please note: date of deposit, amount of deposit and name of the student in the item line of the transfer.

Our bank account information

For internacional transfers:
Name of bank: CaixaBank
Account holder: Vila Universitària
Address: Campus de la UAB – 08193 Bellaterra (Cerdanyola del Vallès) – Barcelona
Account number: 2100-0424-34-0200114567
IBAN code: ES-94 2100-0424-34-0200114567
Swift/BIC code: CAIXESBBXXX

For national transfers:

Name of the bank: CaixaBank
Account holder: Vila Universitària
Address: Campus de la UAB – 08193 Bellaterra (Cerdanyola del Vallès) – Barcelona
Account number: 2100-0424-38-0200121541
IBAN Code: ES-19 2100-0424-38-0200121541
Swift/BIC Code: CAIXESBBXXX

However, you should bear in mind that transfers take longer to arrive and cost more money because of commissions, so we recommend that you pay by card via our website whenever possible.

When are the deposits reimbursed?

Undergraduate students

Once your contract is over in June, if you have not renewed it for the next academic year the deposits will be reimbursed to your bank account in October, as soon as the water and electricity companies send their last invoices for June.

If you end the contract during the academic year, the deposits will be reimbursed to your bank account 8 weeks later.

Doctoral students, other third-cycle students and exchange students

The deposits will be returned by bank transfer.

Other groups

In these cases no deposit is needed.

Can I ask for an accommodation certificate for bureaucratic paperwork?

If you need an accommodation certificate to process your visa or other bureaucratic paperwork, you have to pay the second part of the deposit when you submit your request for housing.

It is not an immediate process, it may take up to 10 days, so ask for it with time enough for your appointment.

Can I pay each month’s rent with a credit card or in cash?

We use direct debit for all your flat’s expenses (rent, water, electricity, etc.), so you have to open a bank account and provide us with the account number and IBAN code when you sign your contract. Remember that the amounts will be deducted between the 1^st and 3^rd of every month, and that any uncovered expenses will lead to bank fees. We do not accept cash.

The signer of the contract must be the holder of the bank account; otherwise they must provide a bank authorisation.

How far in advance do I have to cancel my contract?

You always have to notify us as soon as possible, but bear in mind that it must be at least 30 days before your departure and always before the 1^st or 15^th of every month.

Can I stay at the Vila during vacation periods (Christmas, Easter week, summer)?

You can live at the Vila every day of every month that your contract lasts.

During the summer months (July and August), we offer personalised contracts by days, two-week periods and months.

What equipment comes with the flat?

The flat is fully furnished and the kitchen has a fridge and microwave. However, it does not come with sheets or kitchen utensils. The mattress size is 1,90 x 80 in Vila, and in Vila 2 1,90 x 90.

We offer a rental service for a pack that includes 1 set of sheets, a blanket, towels and kitchen utensils for a monthly fee of 12.10€. If you are interested in renting this pack and you arrive at a weekend, please notify your contact person.

What is the cost of accommodation and why are there different prices?

The price of the contract is related to the length of your stay.

The contracts for undergraduate students are for 10 months and cost less. The price only includes rent, so water and electricity expenses are charged based on the consumption in each flat.

Other kinds of students can stay for shorter periods, but the monthly fee is slightly higher and some packages come with the utilities already included, primarily in order to make it easier to reimburse deposits.

What does "utilities" mean?

When we say “utilities” we mean water and electricity expenses. Some groups of students have utilities included in their rent.

How much do water and electricity cost?

Undergraduate students

The prices vary depending on how much you consume. Each apartment has individual metres. Electricity is paid monthly (estimated and real consumption), while water is paid every two months.

What are community fees?

Undergraduate students

These are the expenses of your community, such as cleaning of communal areas, 24-hour security service, swimming pool, landscaping and lifts. The total cost is 15 euros per month plus 21% VAT.

Is there a restaurant service?

There are two café-restaurants at the Vila Universitària where you can eat your meals. The prices vary depending on the meal and the place.

Is there a cleaning service for the flats?

You and your flatmates are responsible for cleaning your flat. At the start of the academic year the flat you enter will be clean, and you should leave it clean when you depart. If you want, the Vila can provide you with information on a cleaning service which you can pay to periodically clean your flat.

If my passport has more than 8 digits, how can I submit a request?

In this case you should ONLY write the first eight digits or letters of your passport.

What if I don’t have a passport when I submit my request?

In this case, enter the number of your national identity document from your country, but mark “passport” in the application.

Are the flats in the Vila Universitària co-ed?

The flats are always assigned to people of the same sex.

However, it is possible to live in a co-ed flat as long as the flat is full and an attachment to the contract is signed expressing your agreement with this arrangement.

The composition of co-ed flats shall be dissolved as soon as one place becomes vacant if the members do not search for another person to fill it.